520bd65 Terms and Conditions

520bd65 is an online betting and casino platform providing services to users in Bangladesh. These terms and conditions ("Terms") apply to our website, mobile platform, and all related services.

These Terms have been prepared in accordance with Bangladeshi law and applicable regulations. Creating an account or using any service on 520bd65 means you have fully read, understood, and accepted these Terms.

We reserve the right to amend these Terms at any time. We will provide users with appropriate notice of any significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

1.1 Scope of Services

520bd65 provides the following services:

• Online slots and casino games
• Sports betting on cricket, football, and other sports
• Live casino experience
• Bonus and promotional offers
• Secure payment processing

2.1 Age Requirement and Eligibility

To open an account on 520bd65, you must be at least 21 years of age. This platform is only for those aged 21 or above. Registration by minors is strictly prohibited and any such account will be closed immediately.

2.2 One Account Only

Only one account is permitted per person. Creating multiple accounts, using another family member's account, or registering through a proxy or VPN is prohibited.

2.3 Accuracy of Information

All information provided at the time of registration must be completely true and accurate. Providing incorrect or false information may result in the account being suspended or closed, and all balances may be forfeited.

2.4 Identity Verification (KYC)

Prior to withdrawal or in any suspicious circumstances, we may request the following documents for identity verification:

• National ID (NID) or passport copy
• Proof of ownership of the mobile banking account
• Proof of current address

Withdrawals may be held until the verification process is complete.

2.5 Account Security

It is your responsibility to keep your account password and login details confidential. If you suspect unauthorized access, notify our support team immediately. You will be held responsible for any activity on your account unless it is proven that the security breach occurred on our end.

3.1 Accepted Payment Methods

520bd65 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (৳ / BDT).

3.2 Minimum Limits

• Minimum Deposit: ৳100 (for each method)
• Minimum Withdrawal: ৳500

3.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 15 minutes to 2 hours. Additional time may be required if identity verification is pending or in the case of unusual transactions.

3.4 Deposit Terms

When making a deposit, please ensure the payment account is registered in your name. Deposits from third parties are not accepted and such funds will be returned.

3.5 Withdrawal Terms

• Withdrawals will only be sent to the payment account that was used to make the deposit.
• Withdrawals will not be processed if active bonus wagering requirements have not been met.
• We reserve the right to hold withdrawals in the case of any suspicious activity.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will add ৳2,000 as a bonus, bringing the total balance to ৳3,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x (15 times the bonus amount). This means that for a ৳2,000 bonus, ৳30,000 must be wagered before a withdrawal can be made. Bonus funds cannot be withdrawn before the wagering requirements are met.

4.3 General Bonus Policy

• A bonus can only be claimed once.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• The validity period of a bonus will be stated in the relevant promotion description.
• If bonus abuse or artificial wagering is proven, the bonus and any associated winnings will be forfeited.
• Weekly cashback under the VIP program is provided from Bronze to Platinum tier.

4.4 Right to Modify Promotions

520bd65 reserves the right to change, suspend, or cancel any promotion at any time. Details of current promotions can be found on the relevant page.

5.1 Bet Acceptance

All bets will be considered final only after confirmation. We will take appropriate action in the case of incomplete bets due to technical issues or communication failures.

5.2 Sports Betting

Specific rules regarding betting on BPL, IPL, T20 World Cup, ICC tournaments, and other cricket events are detailed on the betting page. The policy for returning bets if a match is abandoned or suspended is stated in the relevant section.

5.3 Casino Games

Each game has its own rules, which are available within the game interface. If a round is incomplete due to a technical issue, we will follow the game provider's guidelines.

5.4 Jackpots and Special Prizes

The rules of the relevant game provider apply to progressive jackpots or special prizes. Identity verification is mandatory for jackpot wins.

5.5 Technical Errors

Any winnings obtained by exploiting software bugs or technical errors will be considered void and will not be paid out. 520bd65 reserves the right to cancel the relevant transaction once an error is identified.

The following activities are strictly prohibited on the 520bd65 platform:

• Operating multiple accounts or using another person's account
• Money laundering or transactions involving illegal funds
• Applying artificial betting strategies to circumvent bonus requirements
• Using hacking, viruses, or harmful software
• Exploiting technical errors in the platform
• Collecting or misusing other users' personal information
• Arbitrage betting or guaranteed-win strategies that abuse bonuses
• Using a VPN or proxy to bypass geographic restrictions

7.1 Closure by Us

520bd65 may suspend or permanently close your account in the following circumstances:

• If evidence of a terms violation is found
• If the provision of false information is confirmed
• If you do not cooperate with the KYC process
• If the account is inactive for an extended period (generally more than 12 months)
• Upon instruction from a legal or regulatory authority

7.2 Closure by the User

You may contact us at any time via live chat or email to voluntarily close your account. You will be given the opportunity to withdraw all valid balances before the account is closed.

7.3 Inactive Accounts

If there are no transactions for 12 consecutive months, the account will be marked as inactive. A maintenance fee may be deducted from the balance of inactive accounts. Users will be notified in advance of this.

520bd65 takes responsible gaming very seriously. We want our platform to be a healthy source of entertainment — never a cause of financial hardship.

8.1 Setting Limits

Users can set the following limits on their account:

• Daily, weekly, or monthly deposit limits
• Daily or weekly betting limits
• Voluntary break or self-exclusion

8.2 Self-Exclusion

If a user feels their gaming habits are getting out of control, they can request self-exclusion at any time through our live chat. The self-exclusion request will take effect immediately.

For detailed information and support on responsible gaming, please visit our Responsible Gaming page.

Detailed information about the collection, use, and protection of your personal data can be found in our Privacy Policy, which forms an integral part of these Terms.

In summary, we collect your information for the following reasons:

• Account management and identity verification
• Transaction processing
• Fraud prevention and security assurance
• Meeting legal and regulatory obligations
• Providing customer service

We never sell your personal information to third parties. All data is kept secure through SSL encryption.

10.1 Submitting a Complaint

If you have a dispute or complaint, first contact our support team via 24/7 live chat or by email at [email protected]. We aim to provide an initial response within a maximum of 72 hours.

10.2 Resolution Process

After receiving a complaint, we will proceed through the following steps:

• Recording and acknowledging the complaint
• Reviewing relevant information and logs
• Keeping the user informed of the investigation's progress
• Issuing a final decision and taking any necessary corrective action

10.3 Finality of Our Decisions

On technical matters (such as game round results and random number generator related issues), the data from our audited system will be considered the definitive evidence.

520bd65 reserves the right to change, amend, or update these terms at any time. For significant changes, we will notify users in the following ways:

• By updating the "Last Updated" date on this page
• By providing a notification at the time of login to the platform
• By sending a notice to the registered email address (where applicable)

Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not agree with the new terms, you have the right to close your account.

If you have any questions or need clarification about these terms, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our support team operates around the clock according to Bangladesh Standard Time (BST, UTC+6).